International Shipping

About us
    CHUO-KU,TOKYO,103-0014 JAPAN
    TEL : 81-(0)3-6385-7781
    FAX : 81-(0)3-3665-7412
  • support_hakui@hakui-shop.com
    (We are the largest manufacturer and supplier of uniforms in Japan for all hospitality industries.)
  • Operation director
    Toshiyuki Aida
How to Order
  • Order Information
  • Overseas customers who want to order our merchandise are requested to send E-mail to us at:
    Please include your full name, shipping address, telephone number, the item codes of merchandise, sizes, quantity and preferred payment method. We will then reply by e-mail regarding merchandise availability, the total amount of purchase with postage cost, shipping company (optional; in case there is particular preference) and payment details. Please select your preferred payment method from below.
  • 1. Paypal
    (about Paypal→ https://www.paypal.com/us/cgi-bin/webscr?cmd=_home-general&nav=0)
  • 2. Advance payment by bank wire transfer
    We only accept payment in Japanese yen. The customer is responsible for paying the handling fee (transfer commission) .
    After we confirm the payment, we will ship your order.
  • Shipment Information
    Orders are shipped from our warehouse in Tokyo, Japan. We determine the most efficient shipping carrier. We usually send merchandise by EMS (Japan Postal Service), but based on order size and destination. We will track your shipment for you and also email you a tracking number which can be used on the EMS website-
  • http://www.post.japanpost.jp/int/ems/index_en.html
    Most orders will be shipped within 3 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock.
    Any import duty or tax in the country of destination is the responsibility of the customer.
  • Return & Exchange
    We do not accept any return or exchange of International shipments.
  • Additional Work
    If you need larger size than our usual sizes, embroidery, or have any other special request, please e-mail us your requirements in detail.
    We'll inform you about prices.