Overseas customers who want to order our merchandise are requested to send E-mail to us at: firstname.lastname@example.org Please include your full name, shipping address, telephone number, the item codes of merchandise, sizes, quantity and preferred payment method. We will then reply by e-mail regarding merchandise availability, the total amount of purchase with postage cost, shipping company (optional; in case there is particular preference) and payment details. Please select your preferred payment method from below.
We only accept payment in Japanese yen. The customer is responsible for paying the handling fee (transfer commission) . After we confirm the payment, we will ship your order.
Orders are shipped from our warehouse in Tokyo, Japan. We determine the most efficient shipping carrier. We usually send merchandise by EMS (Japan Postal Service), but based on order size and destination. We will track your shipment for you and also email you a tracking number which can be used on the EMS website-
Japan Post Most orders will be shipped within 3 working days subject to credit clearance, address verification and availability of items. We will contact you if there is a delay or items are out of stock. Any import duty or tax in the country of destination is the responsibility of the customer.
Return & Exchange
We do not accept any return or exchange of International shipments.
If you need larger size than our usual sizes, embroidery, or have any other special request, please e-mail us your requirements in detail. We'll inform you about prices.